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    FAQ

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    How can I place an order?

    Placing an order is simple! Browse our sneaker collection, select your size, add the item to your cart, and follow the checkout process. You’ll receive an email confirmation once your order is complete.

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    Do you ship internationally?

    Yes! We ship worldwide. Currently, we deliver to: Germany, EU countries, United States, Canada, Australia, New Zealand, the Middle East, Asia, and South America.

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    How much does shipping cost?

    Free standard shipping

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    What is your return policy?

    You have 7 days from the date of delivery to request a return. EU customers have a 14-day cooling-off period. Items must be unworn, in original condition, with tags and packaging, and include proof of purchase.

    To start a return, contact us at contact@rare-outlet.com for instructions and a return label.

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