Terms of sale

Terms of Sale

Last Updated: June 2026

These Terms of Sale govern all purchases made through Rare Outlet ("we," "us," or "our") via rare-outlet.com. By placing an order on our website, you agree to be bound by these Terms of Sale.

1. Seller Information

Rare Outlet

2 Rue des Contemporains
Fontaines-sur-Saône, 69270
France

Email: contact@rare-outlet.com
Phone: +33 1 48 74 14 58

2. Products

We make every effort to ensure that product descriptions, images, specifications, and pricing displayed on our website are accurate. However, we do not guarantee that all information is error-free, complete, or current.

Product images are provided for illustrative purposes only. Actual product colors and appearance may vary depending on your device settings and display.

We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.

3. Orders

When you place an order, you are making an offer to purchase products subject to these Terms of Sale.

We reserve the right to accept, reject, or cancel any order for reasons including but not limited to:

  • Product unavailability

  • Pricing or description errors

  • Suspected fraud or unauthorized transactions

  • Incomplete or inaccurate customer information

An order is considered accepted only when you receive an order confirmation email.

4. Pricing and Payment

All prices displayed on our website are shown in the applicable currency and include applicable taxes where required by law, unless otherwise stated.

Shipping charges, customs duties, import taxes, and other fees may apply and will be displayed during checkout where applicable.

We accept payment methods made available through our secure checkout process.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

5. Shipping and Delivery

Orders are processed and shipped in accordance with our Shipping Policy.

Estimated delivery times are provided for convenience only and are not guaranteed.

Rare Outlet is not responsible for delays caused by:

  • Shipping carriers

  • Customs authorities

  • Weather conditions

  • Force majeure events

  • Incorrect shipping information provided by the customer

Risk of loss and ownership of products transfer to the customer upon delivery to the shipping carrier.

6. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Customers located within the European Union may be entitled to additional statutory consumer rights, including the right of withdrawal where applicable.

7. Right of Withdrawal for EU Consumers

If you are a consumer residing in the European Union, you generally have the right to withdraw from your purchase within 14 days of receiving your order without providing a reason.

To exercise this right, please contact:

Email: contact@rare-outlet.com

Refunds will be processed in accordance with applicable consumer protection laws and our Return & Refund Policy.

Certain products may be excluded from withdrawal rights where permitted by law.

8. Product Availability

All products are offered subject to availability.

If a product becomes unavailable after an order is placed, we may cancel the order and provide a full refund of any amounts paid.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Rare Outlet shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the purchase or use of products sold through our website.

Nothing in these Terms of Sale excludes or limits liability where such exclusion is prohibited by law.

10. Force Majeure

Rare Outlet shall not be held liable for any delay or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, strikes, transportation disruptions, governmental actions, pandemics, cyberattacks, or interruptions of communication networks.

11. Governing Law

These Terms of Sale shall be governed by and construed in accordance with the laws of France.

Any dispute arising out of or relating to these Terms of Sale shall be submitted to the competent courts of France, without prejudice to any mandatory consumer protection rights applicable in the customer's country of residence.

12. Contact Us

For questions regarding these Terms of Sale, please contact:

Rare Outlet

2 Rue des Contemporains
Fontaines-sur-Saône, 69270
France

Email: contact@rare-outlet.com
Phone: +33 1 48 74 14 58