Contact information

Contact Us

We're here to help. If you have any questions about your order, shipping, returns, products, or anything else, please don't hesitate to get in touch with us.

Customer Support

Email: contact@rare-outlet.com

Phone: +33 1 48 74 14 58

Business Address

Rare Outlet
2 Rue des Contemporains
Fontaines-sur-Saône, 69270
France

Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (CET)

We aim to respond to all customer inquiries within 24–48 business hours.

Order Support

To help us assist you as quickly as possible, please include your order number when contacting us regarding an existing order.

General Inquiries

For questions about products, shipping, returns, refunds, or partnerships, please contact us at:

contact@rare-outlet.com

Thank you for choosing Rare Outlet. We appreciate your business and look forward to assisting you.